Privacy Policy - Rebirth Christian Store

1. Introduction

Welcome to Rebirth Christian Store (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal information with integrity, transparency, and in accordance with our Christian values. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

Name and contact details (email, phone number, address)
Payment information (processed securely via third-party gateways)
Order history and preferences
Communications and correspondence

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, clicks)
Cookies and tracking technologies (see Section 6)

Information from Third Parties

We may receive information from payment processors, delivery services, or social media platforms (if you interact with us there).

3. How We Use Your Information

We use your data to:

Process and fulfill your orders
Communicate about orders, updates, and offers
Improve our website, products, and services
Prevent fraud and ensure security
Comply with legal obligations
Send newsletters or spiritual content (only with your consent)

4. Legal Basis for Processing

We process your personal information based on:

Your consent (e.g., for marketing emails)
Contractual necessity (to fulfill your order)
Legal compliance
Legitimate interests (e.g., improving user experience, fraud prevention)

5. Data Sharing and Disclosure

We do not sell your personal information.
We may share data with:

Service Providers: Payment processors (e.g., M-Pesa, credit card gateways), shipping partners, IT and hosting services.
Legal Authorities: If required by law, or to protect our rights, users, or safety.
With Your Consent: For purposes clearly communicated at the time of sharing.

All third parties are bound by confidentiality agreements and may only use data to perform services for us.

6. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and login details
Analyze website traffic and performance
Personalize your experience

You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

7. Data Security

We implement industry-standard security measures, including:

SSL encryption on all transactions
Secure payment gateways
Restricted access to personal data
Regular security reviews

While we strive to protect your information, no online transmission is 100% secure.

8. International Data Transfers

If data is transferred outside Kenya, we ensure it is protected by appropriate safeguards and compliance with applicable data protection laws.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time
Receive a copy of your data in a portable format

To exercise these rights, contact us at info@rebirthchristianstore.com.

10. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal or tax obligations
Resolve disputes or enforce agreements

Order information is typically retained for 7 years for accounting purposes.

11. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to have it removed.

12. Links to Other Sites

Our website may contain links to other Christian ministries, resources, or partners. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted here with a new “Last Updated” date. Continued use of our services after changes constitutes acceptance.